Privacy Policy
Effective date: October 1, 2026
Your Garage Door Guy LLC ("Your Garage Door Guy," "we," "us") provides garage door repair, service, and installation in the Tulsa area. This policy explains what information we collect through yourgaragedoorguytulsa.com, our phone lines, text messages, and online chat, and how we use it.
Information we collect
Information you give us: name, phone number, email, service address, details about your garage door, photos you send, and anything you type into a form, chat, or text.
Call and chat records: calls to our business lines and website chats may be recorded or transcribed for quality, training, and scheduling accuracy.
Job records: appointment history, estimates, invoices, photos taken by our technicians, and payment status.
Website data: device and browser type, IP address, pages visited, and how you arrived at our site (for example, from a Google or Facebook ad). This is collected through cookies and similar tools.
We do not store full credit or debit card numbers. Card payments are processed by our payment provider.
How we use it
To schedule, perform, and follow up on service
To send estimates, invoices, appointment confirmations, and arrival-window updates
To respond to calls, texts, chats, and emails
To request reviews of our work
To measure which advertising brings us customers and improve our website
To meet legal, tax, and warranty obligations
Who we share it with
We do not sell your personal information. We share it only with companies that help us run the business, and only as needed for them to do that work:
Scheduling, dispatch, invoicing, and payments
Answering service, call recording, and website chat
Text messaging and lead response
Call tracking and advertising measurement
Door and opener manufacturers, when needed to order parts or process a warranty claim
We may also disclose information if required by law or to protect our rights, customers, or employees.
Text messages (SMS)
If you give us your mobile number, you agree that we may text you about your service request, appointments, estimates, invoices, and reviews. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third party, except the messaging providers that deliver our texts.
Cookies and advertising
Our website uses cookies and tags from Google and Meta to understand site traffic and measure ads. You can block or delete cookies in your browser settings. You can limit ad personalization at adssettings.google.com and in your Facebook ad preferences.
How long we keep it
We keep job and customer records for as long as needed to provide warranty service and meet tax and legal requirements. Call recordings and chat logs are kept for a shorter period for quality purposes.
Your choices
You can ask us to update or correct your information, stop marketing messages, or delete information we are not required to keep. Contact us using the details below.
Children
Our services are for adults. We do not knowingly collect information from children under 18.
Security
We use reasonable safeguards and reputable service providers to protect your information. No system is perfectly secure.
Changes
We may update this policy. The effective date at the top shows the latest version.
Contact us
Your Garage Door Guy LLC 4236 S 76th E Ave, Suite C Tulsa, OK 74145 918-265-1901 info@yourgaragedoorguytulsa.com
SMS consent line for forms (give this to your web guy)
Place this directly above or below the submit button on every website form that collects a phone number:
By submitting, you agree to receive text messages from Your Garage Door Guy about your service request. Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help. See our Privacy Policy and Terms.